Unable to send email from iPhone or iPad

If you find you are unable to send email from your iPhone or iPad, it may be because your provider is blocking connections on port 25. To resolve this you need to alter the port that your iPhone or iPad uses to send mail which can be done as follows.

Go to Mail, Contacts, Calendars and select the account you wish to change.

On the next screen, scroll down to the "Outgoing Mail Server" section and select the SMTP server that is listed.

You should now see a Primary Server listed, select this server and on the next screen, change the "Server Port" to 587.

This should now allow you to send emails from your iPhone or iPad.

  • 7 Users Found This Useful
Was this answer helpful?

Related Articles

Does Hosted Exchange support shared folders?

At present, this feature is not available.

What is my mailbox size?

Standard mailboxes have a capacity of 400Mb - this applies to mailboxes when...

How do I set up an Exchange mailbox on an iPhone or iPad?

You can setup your iPhone or iPad to receive mail from one of your Exchange...

What is an autoresponder?

This feature allows an email address on your account to automatically respond...

How can I sync my Webmail calendar to my Android smartphone with CalDAV?

The Android operating system does not support CalDAV sync using the built-in...